privacy policy

Who we are

Suggested text: Our website address is: https://hybpeptides.com

information we collect

We may collect the following categories of information:

Newsletter subscription information (if you opt in).

Personal Identifiable Information (PII)

Name, email address, phone number, billing/shipping address.

Account login details (if you create an account).

Payment Information

Credit/debit card details, ACH/bank account information (processed securely through third-party payment processors).

We do not store full credit card numbers on our servers.

Order & Transaction Data

Products purchased, order history, order communications, shipping preferences.

Technical Information

IP address, browser type, operating system, device identifiers.

Cookies, analytics data, browsing behavior on our Site.

Optional Communications

Emails, inquiries, or other messages you send us.

How we use your information

We may use your information for the following purposes:

To comply with legal obligations, regulatory requirements, and enforce our Terms & Conditions.

To process and fulfill orders, payments, shipping, and returns.

To provide customer service and respond to inquiries.

To verify identity and prevent fraud, chargebacks, or unauthorized use.

To improve our Site performance, services, and customer experience.

To send transactional messages (order confirmations, shipping updates).

To send marketing communications (if you have opted in).

how we share your information

We do not sell or rent your personal information. We may share information only as follows:

With Consent: If you explicitly authorize us to share your information.

Service Providers: With third-party vendors who provide services such as payment processing, shipping, IT hosting, email delivery, and fraud prevention.

Legal Compliance: If required by law, legal process, subpoena, or governmental request.

Business Transfers: If we are involved in a merger, acquisition, sale of assets, or restructuring, your data may be transferred as part of that transaction.

cookie & tracking

We use cookies, web beacons, and similar technologies to:

• Remember user preferences and improve site navigation.
• Analyze site usage with tools like Google Analytics.
• Deliver targeted advertising (where permitted by law).

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

data retention

We retain personal information only as long as necessary to fulfill the purposes described above, comply with legal obligations, resolve disputes, and enforce agreements.

Financial transaction records may be retained as required by tax and accounting laws.

daya security

We implement administrative, technical, and physical safeguards designed to protect personal information.

Sensitive payment data (credit cards, ACH) is handled by PCI-DSS compliant third-party processors.

No system is 100% secure; we cannot guarantee absolute security.

your rights

Depending on your jurisdiction, you may have certain privacy rights, including:

Do Not Track (DNT): Our Site does not currently respond to browser DNT signals.

Access & Correction: Right to request access to personal data we hold and to correct inaccuracies.

Deletion: Right to request deletion of your personal information (subject to legal or contractual obligations).

Opt-Out of Marketing: Right to opt out of receiving promotional emails at any time by using the unsubscribe link.

Children’s Privacy

Our Site and products are not directed to children under 18, and we do not knowingly collect personal information from minors. If we learn that we have collected data from a child under 18, we will delete it promptly.

Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

contact us

For questions, requests, or complaints about this Privacy Policy, you may contact us: HYBpeptide@proton.me or via WhatsApp